Cloud documents disappeared after version 9 update

libergmlibergm Posts: 3Member
edited March 2023 in Outdated Vote Up1Vote Down

Hello,

After updating to version 9 (linux) I logged in with my account and all I can see is an empty space. All my documents in Cloud are gone.

I logged in with a Google account.

Before update, I uninstalled the previous version because it won't open anymore.

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Comments

  • 3 Comments sorted by Votes Date Added
  • libergmlibergm Posts: 3Member
    Vote Up1Vote Down

    Damn it! I had to select Help/Region/Europe.

    Totally unexpected, but I got may work back. I hope this tip help.

  • aa1qq1aa1qq1 Posts: 149Administrator
    Vote Up0Vote Down
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    libergm

    Hello.

    Yes, files are stored for each region separately. Most likely the program connected to another region after the update. Do you remember what region you had before you changed it to Europe?

  • libergmlibergm Posts: 3Member
    Vote Up0Vote Down

    Hi. The previous region was South Africa

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